Refund policy

All products sold on ThrillZone are digital downloads (ebooks and audiobooks). Due to the nature of digital goods, we are unable to offer refunds once a file has been accessed or downloaded, in accordance with the Consumer Contracts Regulations 2013.

By completing your purchase, you confirm that you have waived your right to cancel once the download has begun.

If something goes wrong: If your file is corrupted, fails to download, or you experience a technical issue, please contact us within 7 days of purchase and we will do our best to resolve it — including resending the file or issuing a refund at our discretion.

For any queries, please contact: [thrillerhorror@lorrainecunningham.blog]